Our story

At Canis Den, we focus on one category only: practical housing and containment products for dogs. Our store was built to make it easier for dog owners to find straightforward solutions such as crates, runs and dog houses for day-to-day use.

We choose products based on clear criteria: functionality, ease of use, durability and suitability for indoor or outdoor settings. Our goal is to present items with accurate descriptions and relevant product details so customers can understand what they are ordering before making a purchase.

Canis Den operates as an online store, which allows us to keep our catalogue organised and provide clear information about product specifications, ordering and delivery. We aim to keep the buying process simple, from browsing the collection to receiving an order.

We believe an online store should be easy to understand and easy to contact. That is why we prioritise transparent information, consistent customer support and clear communication throughout the purchase process.

Got some questions?

If you have any questions, our customer service is available Monday to Friday, from 8 AM to 6 PM (GMT/BST). We respond to all enquiries within 24 hours.

Email: info@canisden.com
Phone: +44 20 4577 2431
Address: 200 Rue de la Croix Nivert, 75015 Paris, France

Canis Den is operated by VJ Agency, a company registered in France. We sell to customers in the United Kingdom through our online store, and orders are dispatched from our European distribution centre in the Netherlands.